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Redux is a pure profit center that paid for itself immediately, delivering over six figures in recovered revenue and a 36% lift in recovery rates in just six months. But the best part is the LTV boost. Every recovered payment preserves a relationship that continues to pay month after month.
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Our recovery rate was already in the 45% range and we assumed there wasn't much left to find. Redux pushed us past 50% and has held it there for over a year. It's a 'set and forget' part of our stack that quietly pays for itself every single month.
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Working with Redux has been a game changer. With over 3m users, we were losing significant ARR to failed payments despite already using Stripe Smart Retries. Since partnering, we've recovered over 6-figures without having to do any work. It's a no-brainer.
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They charge on lift, so the worst case is we keep our 21% recovery rate and pay nothing. 17 months in, they're consistently lifting our recovery above that. There is no version of this decision I would make differently.
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We were using Stripe’s smart retries, but honestly had no idea how much we were leaving on the table. Once we turned on Redux, it was night and day. No manual work, it just ran quietly in the background and started recovering way more revenue. Our users had a smoother experience, and we didn’t have to lift a finger. We absolutely love it.
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